High Flyer Casino Ontario

Welcome to High Flyer Casino, an online casino for Ontario slot players. Real-money play is open to people aged 19 or over who are physically located in Ontario.

Slots and games at High Flyer Casino

We bring together over 100 exclusive slot games and titles from established studios. You can sign up free for 30 minutes of demo play, and supported games work on mobile, tablet and desktop.

Featured slots

Game	Layout and RTP	Feature
Gold Train	5x3 and 94.96% RTP	Winning multipliers up to 25x
More Candy	5x4 and 94.81% RTP	Three Scatters on reels 1, 2 and 3 award 10 free spins
Sky Pirates	Up to 101 pay lines	Three consecutive Scatters on reels 2, 3 and 4 grant 12 free spins
Cosmonaut	5x4, up to 40 winning lines and 93.13% RTP	Bonus free spins and multipliers up to 3x
River N Blues	93.5% RTP	All wins are doubled during the Free Spin Feature
Sinbad's Fortune	5x4, up to 50 pay lines and 93.92% RTP	Wilds, Scatters and free-spin scenarios
Wild Lion Super Reels	7x6 and 94.86% RTP	The Diamond symbol turns animal symbols wild during free spins

Our community managers run slot bonus games in our slots and message logged-in players with the terms. When you win, the message lets you claim tournament points or a cash bonus.

Ways to browse

Lobby categories include Exclusives, New, Featured Games, Megaways, Jackpots, Buy Bonus, 10c Slots, Crash Games, Plinko and Arcade Arena. Among the game types you will find jackpot slots, strategy-based Reel Bingo and the classic Snakes & Ladders adventure. Studios represented include Pragmatic Play, Games Global, IGT, Konami, Light & Wonder, Hacksaw, ELK Studio, Relax, Playson, Wazdan and Red Rake.

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Welcome bonus and free spins

Our welcome package spreads bonus spins across three qualifying deposits, together with a separate new-player cashback offer.

2nd deposit bonus, 100 free spins on Big Bass Bonanza 1000

3rd deposit bonus, 120 free spins on Buffalo King Megaways

First deposit

A first C$20 deposit gives 100 bonus spins on Sweet Bonanza 1000 at C$0.20 per spin, unless you selected a different game as your welcome bonus.

Second deposit

Your second C$20 deposit gives 100 bonus spins on Big Bass Bonanza 1000 at C$0.10 per spin.

Spin playthrough

Bonus spins carry a playthrough requirement on the bonus spins value only. These bonus spins are valid exclusively for the recipient.

New-player cashback

New players also get 10% cashback based on net losses over a 7-day period. It applies during the 7 days from your first purchase, is credited automatically after that period and is capped at C$1,000. All cashback carries 1x wagering.

Third deposit

The third C$20 deposit gives 120 bonus spins on Buffalo King Megaways at C$0.20 per spin.

General bonus rules

Wagering applies only to bonus funds. Cash bonuses and cash matches require the bonus amount plus any additional bonuses to be wagered 10x on slots, so a C$20 bonus requires C$200 of wagering.

Chat tournament winnings are free of wagering requirements. Play on instant games such as Crash and Plinko does not count towards wagering.

Bonuses and jackpots require an initial deposit, and advertised offers are generally one per customer with their own conditions. Bonuses and their derived winnings become withdrawable once the wagering is met, while we may reverse a withdrawal requested before then.

After three months of inactivity, we reverse bonus money whose conditions remain unmet. For an Interac deposit, choose an amount and either a bonus or No Bonus before continuing. The Withdrawal screen in Cashier shows your remaining requirement.

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Bonus Bucks, levels and status

Bonus Bucks and the wheel

Bonus Bucks, or BBs, are a bonus currency you earn as you play and collect daily. You can exchange them in the BB Shop for bonus spins and instant cash, with a maximum balance of 20,000,000 BBs.

Only cash can be withdrawn, and a withdrawal leaves your BB balance unchanged. Your first deposit unlocks a daily spin on the Daily Bonus Wheel.

Level and status

Playing earns points that determine your loyalty level, and more play earns more points and speeds your progress. Click the star in the side menu to view your level and progress.

Status depends on deposits and activity. Your first deposit gives Bronze status, your second gives Silver, and further play, deposits and wagering move you towards Pre-VIP or VIP.

A deposit of C$200 or more in one day qualifies you for Pre-VIP, while C$1,000 or more in a day qualifies you for VIP.

Who can play at High Flyer

You must be at least 19 and present in Ontario whenever you play. Trying to bypass our location controls, including through a virtual private network, breaches our terms.

Some groups cannot hold an account, for example people in a self-exclusion, anyone barred by a court order or a direction of the AGCO Registrar, our officers and board members, and members and employees of the AGCO.

Account limits and checks

We allow one account per person and a maximum of two accounts per household. We may close duplicates, void bets placed through them and retain the monies they hold.

Registration includes checks of your age, identity and residence. We may also carry out ongoing checks to meet regulatory obligations and protect your account, and may restrict access, including withdrawals, while those checks run.

Inactive accounts and closure

An account becomes Inactive 12 months after your last login, then becomes Dormant after one more year. If we receive no reply within 60 days of our notice, or the balance is still in the Dormant account after those 60 days, it is considered abandoned, we retain it and close the account.

You can close your account at any time in writing, by email or through Live Help if you have followed the terms and owe us no balance. Closure takes place within 72 hours after we receive the request. You remain responsible for activity until closure, and we are not liable if the request is not received.

We send your cash balance after closure when wagering requirements have been met. Open games, bonus money, pre-purchased tickets and promotion entries are then void.

Deposits

All transactions are processed in Canadian dollars, and your bank may apply currency-conversion charges to deposits or withdrawals. The minimum deposit is C$20 for your first and every later payment.

Interac

Deposit methods

Method	How it works
Interac e-Transfer	Moves money from your bank to your gaming account and is recommended for Canadian players
Interac Online and Interac Request Money	Available where your bank permits the selected option
Visa and Mastercard	Credit and debit cards use the 16-digit card number, expiry month and year, and 3-digit CVC
eCheck	Makes an electronic transfer from your bank account
Bank Deposit	Supports every bank and financial institution in Canada

Deposits must come from a payment source in your name. Cards must be valid, belong to you and come from lawful institutions, with up to five cards registered to one account.

We do not charge a deposit fee. Some card companies treat gambling payments as cash and may add a fixed charge or interest.

Interac timing

Each Interac e-Transfer starts with a transaction in your gaming account, which provides a unique Message ID and amount for one transfer. Funds are usually sent within 15 minutes, though bank processing delays or incorrect online-banking details can make this longer. An incomplete attempt expires after 24 hours and Interac returns the funds.

eCheck and card timing

eCheck funds are immediately available in your account, although the transaction can take up to 7 days to clear. Keep enough money in your bank account until clearance.

A card issuer may take up to 7 working days to process a gaming deposit and post it on your statement, so the transaction and posting days can differ.

Withdrawals

The minimum withdrawal is C$20 through Cashier under Withdrawal. Smaller amounts are requested by email to our accounts team, and you may donate a residual balance to charity.

The maximum is C$10,000 per transaction, with up to two withdrawals each day and a reset at midnight.

Arrival after processing

Method	Maximum arrival time
Interac	3-24 hours
Other e-wallets	3-24 hours
Cards	1-3 business days
eCheck	3-5 business days

These are maximum waiting periods, and funds may arrive sooner.

Processing stage

A request stays in processing until confirmed, which can take up to one business day. You can reverse a pending withdrawal before confirmation.

Payout route and checks

We refund a withdrawal to the deposit method used most in the last 30 days. If that route cannot receive it, you must add an alternative such as e-cashout or InstaDebit.

Payment can go only to an account where you are the named account holder. We may request documentation before processing, including the front and back of a card, a utility bill or bank statement showing your name and address, dated within the last six months, and a driver's licence or passport.

We may withhold payment until the related deposit has cleared and we have received cleared funds. You can follow each request in Cashier, and we send an automated email confirmation after successful processing.

Licence and operator

Our casino is operated by Ellipse Entertainment Limited at St Anne's House, Victoria Street, Alderney GY9 3UF, Channel Islands. The company is licensed and regulated by the Alcohol and Gaming Commission of Ontario and governed by its agreement with iGaming Ontario for online gambling offered to people in Ontario. We are also licensed and regulated by the Alderney Gambling Control Commission.

Real-money balances are held in a segregated bank account separate from operating accounts.

Safer gambling

Limits and session controls

Set daily, weekly or monthly deposit and loss limits in the Safer Gaming Tools menu. A lower limit applies immediately, while relaxing one takes effect in 24 hours.

Reality check reminders can be set between 1 and 5 hours. Session Timeout offers a duration between 15 minutes and 4 hours, after which you are logged out.

Take a Break gives you a short break from play for 1 day, 1 week or 1 to 3 months. You can request it by email, Live Help or the Safer Gambling tab in the Account menu.

BetGuard and account histories

iGaming Ontario provides BetGuard, a voluntary centralized self-exclusion tool covering regulated online gambling services in Ontario. Participation requires a BetGuard account and registration. BetGuard and our own self-exclusion run independently, so joining one does not change the other.

You can view Deposit History, Withdrawal History, Bonus History, Gaming History and Session History from the Account or Cashier menus.

Self-exclusion

Our self-exclusion periods are 6 months, 1 year or 5 years. Once applied, the exclusion is irrevocable, though you can ask to extend it.

You are immediately logged out, prohibited from logging back in and barred from creating new accounts. We will do all we can to detect and close any new accounts you open, and we remove you from marketing.

Any real-money balance is returned on request. After the chosen period ends, the account can be reinstated only after your email request or contact with our 24/7 Live Help team.

Help resources

ConnexOntario provides free, confidential information and resources 24/7 at 1-866-531-2600 or by text at 247247. Other support options include the Responsible Gambling Council, BetBlocker, GamTalk and RecoverMe.

Support and complaints

Contact support

Live Help is available around the clock, with an average response time of 6 minutes. You can also reach our support team by email.

Telephone support for Canada is toll free from 1pm to 11pm EST at 1-844-842-8374.

Complaints

Our Live Help team will respond to a dispute within 48 hours. If the team cannot resolve it, the matter is escalated to the relevant team, and we aim to provide a final response within 14 days.

After a chat, the Customer Satisfaction Survey lets you contact the Head of Customer Support. Have your login name, full name and email address ready, plus the Game ID for a game dispute.

If you are dissatisfied with the final response, you can contact iGaming Ontario, or the AGCO when the matter is regulatory.

Frequently asked questions

What happens if I lose connection during a slot game?

A base game with no win returns to its normal active state. A winning base game restores that winning position after reconnection, and a disconnection during free spins restores the earlier state and its winnings. Malfunctions void all pays and play.

How do I claim an eligible promotion?

Use the Promo Carousel or open Promos & BBs and choose My Promos. A red 1 appears when you are eligible to claim one.

How are my card details stored?

We store card details with 128-bit encryption behind multiple firewalls and prohibit unauthorized access.

Can I transfer money to another player?

Player-to-player fund transfers are prohibited, and accounts cannot be sold, transferred or acquired from someone else.

What happens to a Bingo game after I disconnect?

Once cards have been purchased, the game completes without further action and any winnings are credited to your account.